Return & Refund
Policy

A Legal Disclaimer

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Returns

We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, unworn, and in its original condition with all original packaging included.

To start a return, contact us through the email provided in your order confirmation with your order number and reason for the return. Returns sent without prior approval may not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within a reasonable timeframe. Please note that original shipping costs are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos and your order details. We will work to resolve the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Thank you for choosing Valance17. Every order is valued, and we’re committed to creating a premium experience you can trust.